These conditions regulate the relations, rights and obligations of the Municipal Enterprise “Tourism” in Burgas Municipality (PUBLISHER) and every physical or juridical person (USER), who purchases a valid card BURGAS CARD.
BURGAS CARD is issued by the Municipal Enterprise “Tourism”. The card offers entry to museums and attractions. Updated list of sites included in BURGAS CARD can be found on the website www.gotoburgas.com/bg/card/cards. The PUBLISHER has the right to change the list with the objects at any time without prior notice. In case of discrepancy between the published list on the website and on other sources – advertising materials, electronic media, press releases and etc., the list on www.gotoburgas.com/bg/card/cards will be considered valid.
Expiration, activation and prices of BURGAS CARD
The prices of the cards are in Bulgarian lev (BGN) and include all taxes and charges – the price is final for the USER and he/she does not owe any other fees and commissions.
Every card has a validity period of 3 (three) days or 72 (seventy two) hours. The activation (the beginning of validity period) starts with the first use of the card at any of the listed sites. Date and time of activation are reported in the electronic system of the Municipal Enterprise “Tourism”. The card is valid by the same hour and minute after 3 days.
In case of activating a card with validity of 3 days at 16:00 h on 01.07.2018, it will be valid until 16:00 h on 04.07.2018.
Use of BURGAS CARD
The card can be used by the USER only one time in each site, included in the PUBLISHER’s list. The use of BURGAS CARD is recorded via special equipment at each of the sites. The USER should present the card when visiting each attraction or museum, included in the PUBLISHER’s list.
The user has the right to use the services from the list that is published on the website www.gotoburgas.com/bg/card/cards.
The user has the right of entering the sites only during their fixed working time. The PUBLISHER and the listed sites keep the right in case of force majeure circumstances, need of urgent repair works or other reasons beyond their control, to deny access to an object. In such cases, the PUBLISHER and the objects are not subject to penalties or refunding the value of the cards.
Lost, stolen and damaged cards are non-refundable and not recoverable by the PUBLISHER.
In case of attempts for forgery or other kind of fraud, the PUBLISHER has the right to withdraw the card and to inform the competent authorities for that.
These terms can be modified without prior informing, unilaterally by the PUBLISHER.
The Bulgarian legislation shall be applied in case of litigations. The specified here clauses do not revoke the consumer’s rights, regulated by the law.